We ("we," "us," "our(s)") take the privacy of users' ("users" or "you") data on our website and/or our mobile app (the "Website" resp. "Mobile App") very seriously and are committed to protecting the information users provide to us in connection with their use of our website and/or mobile app (collectively: "digital assets"). Further we are committed to protecting and using your data in accordance with applicable law.
How we collect data
What data we collect
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is kept
How we protect the data
How we treat minors
What data do we collect?
Below is an overview of the data we may collect:
Non-identified and non-identifiable information that you provide during the registration process or that is collected through your use of our services ("non-personal data"). Non-personal data does not allow any conclusion as to who it was collected from . Non-personal data that we collect consist primarily of technical and summarized usage information.
Individually identifiable information, which is any information that can be used to identify you or could be used to identify you with reasonable effort ("personal data"). Personally identifiable data which we collect through our services may include information requested from time to time, such as names, e-mail addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, as long as it is in combination, we will treat it as personal data.
How do we collect data?
Below are the main methods we use to collect data:
We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.
We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (such as an e-mail with a comment or feedback).
We may collect data from third-party sources, as described below.
We collect data that you provide to us when you log in to our services through a third-party provider, such as Facebook or Google.
Why do we collect this data?
We may use your data for the following purposes:
to provide and operate our services;
to develop, customize and improve our services;
to respond to your feedback, requests and wishes and to provide assistance;
to analyze request and usage patterns;
for other internal, statistical and research purposes;
to improve our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies as well as to comply with applicable law, regulation or governmental request;
to provide you with updates, news, promotional material and other information related to our services. For promotional e-mails you can choose whether you want to continue receiving them. If not, simply click the unsubscribe link in those e-mails.
Who do we share this data with?
We may share your data with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).
We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights to defend ourselves; (iii) to protect our rights, our property or our personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of a fusion, acquisition or purchase of (substantially) all assets, et al.); (v) to collect, maintain and/or manage your data through authorized third party vendors (e.g., cloud service providers) as appropriate for business purposes; (vi) to work with third party vendors to improve your user experience. To avoid misunderstandings we would like to point out that we may transfer or disclose non-personal data to third parties or otherwise use it at our own discretion.
Cookies and similar technologies
When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance and provide a customized user experience, as well as for security and fraud prevention purposes.
Category: The user is NOT associated with any advertising service
We will not share your e-mail address or other personal information with any advertisers or advertising networks without your consent.
Where do we store the data?
Category: User collected Personal Data
Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel, to the extent necessary for the proper provision of our services and/or required by law (as further explained below) in other jurisdictions.
How long will the data be retained?
Please note that we will retain the data we collect for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.
We may correct, complete or delete incorrect or incomplete data at any time at our sole discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish or otherwise share with us or others.
For this reason, we ask that you establish safe passwords and, whenever possible, do not provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. In addition, because e-mail and instant messaging are not considered secure forms of communication, we ask you not to share confidential information through either of these communication channels.
the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer service resp. technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or
the use of your personal data is necessary to support our legitimate business interests (provided that at all times this is done in a way that is proportionate and respects your data protection rights).
As an EU resident you may:
request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;
request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;
request the correction of your personal data stored by us;
request the deletion of your personal data;
object to the processing of your personal data by us;
request the restriction of the processing of your personal data; or
submit a complaint with a supervisory authority.
Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.
In the course of providing the services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you consent to the transfer of your data outside the EEA.
If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that such third parties act at all times in accordance with applicable laws.
Rights according to California Consumer Protection Law.
If you use the services as a California resident, then you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.
To exercise your right to access and delete your data, please see below for how to contact us.
Category: The website does not sell its users' data
We do not sell users' personally identifiable data for the intent and purposes of the CCPA.
If you have general questions about the services or the data we collect about you and how we use it, please contact us at:
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