Privacy

Introduction

We ("we," "us," "our(s)") take the privacy of users' ("users" or "you") data on our website and/or our mobile app (the "Website" resp. "Mobile App") very seriously and are committed to protecting the information users provide to us in connection with their use of our website and/or mobile app (collectively: "digital assets"). Further we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through your use of our digital assets (the "services") when you access the services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read this policy, fully understand it, and do not agree with our practices, you have to stop using our digital assets and services. By using our services, you agree to the terms of this Privacy Policy. Your continued use of the services constitutes your acceptance of this Privacy Policy and any changes to it.

In this Privacy Policy you will learn:

  How we collect data

  What data we collect

  Why we collect this data

  Who we share the data with

  Where the data is stored

  How long the data is kept

  How we protect the data

  How we treat minors

  Updates or changes to the Privacy Policy

What data do we collect?
Category: Always


Below is an overview of the data we may collect:

Non-identified and non-identifiable information that you provide during the registration process or that is collected through your use of our services ("non-personal data"). Non-personal data does not allow any conclusion as to  who it was collected from . Non-personal data that we collect consist primarily of technical and summarized usage information.

Individually identifiable information, which is any information that can be used to identify you or could be used to identify you with reasonable effort ("personal data"). Personally identifiable data which we collect through our services may include information requested from time to time, such as names, e-mail addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, as long as it is in combination, we will treat it as personal data.


How do we collect data?
Category: Always


Below are the main methods we use to collect data:

  We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.

  We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (such as an e-mail with a comment or feedback).

  We may collect data from third-party sources, as described below.

  We collect data that you provide to us when you log in to our services through a third-party provider, such as Facebook or Google.


Why do we collect this data?
Category: Always


We may use your data for the following purposes:


  to provide and operate our services;

  to develop, customize and improve our services;

  to respond to your feedback, requests and wishes and to provide assistance;

  to analyze request and usage patterns;

  for other internal, statistical and research purposes;

  to improve our data security and fraud prevention capabilities;

  to investigate violations and enforce our terms and policies as well as to comply with applicable law, regulation or governmental request;

  to provide you with updates, news, promotional material and other information related to our services. For promotional e-mails you can choose whether you want to continue receiving them. If not, simply click the unsubscribe link in those e-mails.


Who do we share this data with?
Category: Always



We may share your data with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).

We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights to defend ourselves; (iii) to protect our rights, our property or our personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of a fusion, acquisition or purchase of (substantially) all assets, et al.); (v) to collect, maintain and/or manage your data through authorized third party vendors (e.g., cloud service providers) as appropriate for business purposes; (vi) to work with third party vendors to improve your user experience. To avoid misunderstandings  we would like to point out that we may transfer or disclose non-personal data to third parties or otherwise use it at our own discretion.

Cookies and similar technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These tracking technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance and provide a customized user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.


Category: The user is NOT associated with any advertising service

We will not share your e-mail address or other personal information with any advertisers or advertising networks without your consent.

 

Where do we store the data?
Category: Always


Non-personal data

Please note that our businesses and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data we collect, in different jurisdictions.

Category: User collected Personal Data

Personal Data
Personal data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel,  to the extent necessary for the proper provision of our services and/or required by law (as further explained below) in other jurisdictions.

How long will the data be retained?
Category: Always


Please note that we will retain the data we collect for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.
We may correct, complete or delete incorrect or incomplete data at any time at our sole discretion.


How do we protect the data?
Category: Always


The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

Category: Always

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish or otherwise share with us or others.

For this reason, we ask that you establish safe passwords and, whenever possible, do not provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. In addition, because e-mail and instant messaging are not considered secure forms of communication, we ask  you not to share confidential information through either of these communication channels.

Category: Always

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are convinced that:

  the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer service resp. technical support);

  the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

  the use of your personal data is necessary to support our legitimate business interests (provided that at all times this is done in a way that is proportionate and respects your data protection rights).

As an EU resident you may:

  request confirmation as to whether or not personal data relating to you is being processed and request access to your stored personal data and certain additional information;

  request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;

  request the correction of your personal data stored by us;

  request the deletion of your personal data;

  object to the processing of your personal data by us;

  request the restriction of the processing of your personal data; or

  submit a complaint with a supervisory authority.

Please note, however, that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimized and that such third parties act at all times in accordance with applicable laws.


Rights according to California Consumer Protection Law.

 

If you use the services as a California resident, then you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.

To exercise your right to access and delete your data, please see below for how to contact us.


Category: The website does not sell its users' data

We do not sell users' personally identifiable data for the intent and purposes of the CCPA.

Updates or changes to the Privacy Policy
Category: Always


We may revise this Privacy Policy from time to time at our sole discretion, the version published on the website is always current (see the "Status" statement). We encourage you to regularly review this Privacy Policy for changes. In the event of significant changes, we will publish a notice to this effect on our website. Your continued use of the services after we have posted a notice of changes on our website will constitute your acknowledgement and consent to the changes in the Privacy Policy and your agreement to be bound by the terms of those changes.

Contact
Category: Always


If you have general questions about the services or the data we collect about you and how we use it, please contact us at:


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